Technology Managed Services

When you partner with NetCloud, you can be confident that we will handle all of your technology needs with minimal fuss and drain on your time.

We provide the full range of services you'd expect from a traditional IT management service, as well as the ability to evolve your service as new Elements become available. We make certain that your experience with technology management is truly outsourced. We can provide dedicated remote and phone support, scheduled onsite engineering, or collaborate with your in-house IT team and international partners; flexibility is a core tenet of ours.

We manage your entire technology estate, including security, support desk, data management, third-party suppliers, and resolution processes, so you can focus on what you and your business do best.

Our service desk has been desig

ned to meet all of your technological needs. We log and resolve calls in accordance with pre-defined processes, all tickets are recorded in our systems (or yours, if you already have one), and we provide periodic usage and performance reports.

We automatically apply patches and updates as soon as they are released by vendors, allowing you to take advantage of the most recent technology as soon as it is available.

We design and implement setups based on your company's unique needs, and we'll send you periodic reports so you can see what's going on behind the scenes while you go about your business as usual.